JRP Design & Remodel, Inc. - Westlake Village, California

Cleo Sandifer

After living in my lakeside home for three years, I finally decided to explore my options for remodeling my home.

I was referred to JRP Design & Remodel by my painter and decided to stop in and check them out one day. As soon as I walked into their showroom and saw their beautiful modern kitchen, I knew I could trust them to bring my vision to life.

Their customer service is amazing! Justin and Corey are very knowledgeable, as well as experienced. They gave me plenty of one on one time and understood my desires for wanting an open space with tons of natural light, a larger kitchen, and a more contemporary look.

I can’t say enough about my rapport with the JRP Team. They took care of everything from planning, implementation, and coordination of small details to major decisions. My project manager, Grant, is THE BEST. He communicated with me daily, quickly solved any issues that came up, and always kept me in the loop.

Everything that JRP promised, they fulfilled. All in all, I’m another happy JRP customer.

Kevin Moore

After our kitchen was destroyed by a leak upstairs and the resulting water intrusion into the kitchen walls and ceiling, we decided to make the proverbial lemonade out of this particular batch of lemons and create a new kitchen to my wife's (aka Senior Management's) exact specifications. Based on a previous bad remodeling experience of my own and several among our friends, we knew we didn't want to go the "cheap" route. "Cheap" can turn out to be very expensive in time, contractor mistakes, and even contractor abandonment of the project that requires legal action to recover damages and funds. Not to mention stress. It's the Wild West out there.

A friend had her kitchen recently remodeled by JRP. Her recommendation was glowing and the design and workmanship were stunning. Thus we decided to work with JRP for both design and construction of the new kitchen.

The design process was brief, focused and efficient. Danni's Design Team first came to our home to assess and measure the space and discuss in broad brush what we wanted and where to put it. Then a few days later we went to their office to see an initial CAD mockup, discuss suggested changes and select materials for cabinets and hardware. They listened extremely well and made their own experience-based suggestions that were very helpful, as in "Oh yeah, we didn't think about that ourselves!" The design was finalized in short order, the only change we made later was the cabinet paint color.

JRP drafted a contract that included a completion date, total costs and a schedule of payments based on tasks initiated and completed. They handled everything including interaction with our HOA, informing the neighbors, and procuring both permits and inspections. We elected to remain in the house during construction although we scheduled several long-ish vacation trips. Even the best construction can be noisy and dusty--if you have little kids, it's probably best to move out--but JRP went out of their way to isolate the kitchen area and keep those disruptions to a minimum. The workers were without fail cheerful, accommodating and skilled at their jobs. Project Manager Sammy and on-site managers Grant and Fidel were all very accessible and attentive, and kept us informed of progress and any likely delays. JRP also employs an online tool (Buildertrend) that facilitates rapid communication between clients and staff as issues come up, and shows the entire project plan and schedule down to daily resolution. By the way, they finished a week early--practically unheard of in this business! Our "shakedown cruise" as expected revealed a couple of minor issues that were remedied in less than 24 hr by the JRP team.

We (and most importantly Senior Management) are beyond delighted with the final product, both aesthetically and functionally. To me, the gleam in her eyes when she sees, uses or talks about the new kitchen is, well, priceless. Moreover the process and customer-relationship focus of JRP far exceeded my expectations. If you choose JRP for your project you won't be disappointed.

Abby McQuaide

We hired JRP after researching numerous companies online. We loved the concept of a design build company, where everything is controlled by one team. The design process started in March of 2018. Justin’s design concept was exactly what we were looking for and we could not wait to get started. Our main concern was getting a functional kitchen that looked beautiful. After getting our design finalized and permits secured we began construction in August 2018. Our project consisted of a complete kitchen remodel with addition and composite cantilever deck. Grant, our project manager, was available at anytime to talk about concerns or issues we had with the project. He was the perfect fit for us. Since we would be living in our house during construction, JRP set up a temporary wall blocking us and our two young children from the dust. It worked out very well. Trust me, as with any construction project, you will run into unforeseen issues. The main difference with JRP and with other companies is that JRP will handle those issues in whatever way the customer wants them handled. There were frustrating things that happened that were out of anyone’s control, causing our project to be delayed. However, with our project completed, we don’t really care about the delays because everything turned out BEAUTIFULLY. Our project was completed in January 2019 and after living in it for a few months we can honestly say we are so happy we hired JRP. Our kitchen and outdoor space is a dream and we could not be happier with how everything turned out.

Tamara Campbell

Recently, I hired JRP to remodel my kitchen. The JRP design team transformed my vision of a modern farmhouse chic kitchen into a reality. In working with their design team, they listened to every idea I had and took every inspiration photo I’d saved and assisted me in selecting all the materials that translated into the beautiful kitchen I now love. Their expertise and guidance in removing a wall opened the kitchen to the family room which allowed me to add an enormous island creating a central entertaining & gathering area for our friends & family. The cozy breakfast nook with my beloved shiplap is my favorite place to be.

Both my husband and I loved working with the production team from beginning to end. They posted a Job Rules sign on-site for all the workmen to follow. Not only were the workmen friendly and courteous every day of the job, but they also left our house immaculately clean when they finished. The communication with the project manager through their online program allowed me to easily check the daily construction progress and monitor the work schedule.

I recommend JRP for their top-quality craftsmanship, team members who care about their work, trusted workmen, and professionalism. Thank you, Lori & Justin!

Lindsey Markota Poveromo

We hired JRP to do a “home refresh” which included--among other things--the tearing down of walls, removal of an enormous fireplace, addition of a front porch portico, new flooring, and interior and exterior paint. The end result was better than we could have imagined. We finished ahead of schedule, communication was clear and consistent, and attention to detail surprisingly precise. We would absolutely hire JRP again if the need arose!

robert caston

JRP did a full kitchen remodel, guest bath remodel, new floors downstairs, and family room TV/fireplace wall remodel. We could not be more happy with how everything turned out! The entire experience with JRP, from the moment you walk into the showroom, is first-class. Our designer, Nicole, was so incredible to work with. Nicole has a great personality, and such a great eye - she knew exactly the look we wanted in our home - and the finished product was exactly as she designed it. Our project manager, Grant, was awesome as well. I cant tell you how nice it made the experience knowing exactly what was happening on the job from day to day through Grant's daily logs. The owner, Justin, is extremely knowledgable, personable, and articulate - qualities that aren't too common with other companies we spoke with. Justin & Lori's professionalism is an A+. Thank you JRP!

Larry Steinhardt

We are very pleased with our Downstairs/Kitchen remodel project done by JRP. The in-house design team used high tech tools and innovative ideas to take our project conception and generate a complete design that exceeded our expectations. We appreciated JRP’s turnkey approach of take a job from design to completion. Their focus was on doing the job right and to our complete satisfaction. Customer communication was enhanced by having an assigned project manager on site daily.
Jeff Schmucker, our Project Manager, did an excellent job of managing all aspects of our construction project in addition to keeping us informed of on-going and up-coming events. He spoke with us daily outlining the current project status plus making sure the project implementation was meeting our expectations. One of Jeff’s primary objectives was to ensure we were satisfied with the project as it progressed. He successfully resolved all issues to our satisfaction. Jeff had an excellent relationship with the Thousand Oaks City Building office and the associated building inspectors. His good working knowledge of city codes resulting uneventful compliance with all aspects of the building approval process. Jeff also had a great working relationship with the various trade contractors utilized in our project. He kept the project moving forward by managing the tasking of the trades efficiently. The excellent success of our project was due largely to Jeff’s proficient skills managing construction projects.

Art Madison

I have been using JRP Design and Remodel for 8 years. Justin has always been fair and honest. We count on him for innovative ideas and quality products. These pictures are from a recent bathroom remodel. JRP has done a complete kitchen remodel, three bathrooms, created an office, as well as updating our plumbing and electrical. Their designs are timeless, I still get complements on the first bathroom they completed back in 2008.